Advisory Panel

Join Us In Continuously Improving Innovation Credit Union!

Innovation Credit Union members are owners of this organization, so we work hard to understand their needs. Listening to our members and community is a crucial component of our Responsible Banking™ strategy.

Our advisory panel is a group of people interested in helping us improve our members' banking experience by discussing ways we can redefine and simplify our products and services. We invite you to join us in our continuous improvement journey by joining our Virtual Advisory Panel!

Virtual Advisory Panel

Our Virtual Advisory Panel is open to consumers age 16 or older. We’ll invite you to participate in a minimum of 4-6 surveys each year. Surveys will be 5–10 minutes in length and will ask for your opinions and ideas on various topics such as customer experience, new digital products and services, making and saving money, or achieving your retirement and savings goals.

To thank you for your time, Innovation Credit Union will randomly select two respondents from each survey to win $100. 

Simply complete our registration form to get started!

FAQs and Additional Information Expand/Collapse

Who can join the panel?
You must be 16 years or older to join the panel.

Do I have to be an Innovation Credit Union Member to participate?
You do not have to be a member of Innovation Credit Union to participate in our advisory panel. If you are not yet a member, we encourage you to check out our No-Fee Bank Account and start saving an average of $163 per year in bank fees!

Can more than one person from the same household join?
Yes, however you will require separate email addresses.

Can staff of Innovation Credit Union or their families participate?
Innovation staff and family members residing in the same household will not be eligible to participate in our advisory panel.

Can I unsubscribe once I join the panel?
You may unsubscribe at any time by choosing the unsubscribe link in the survey invitation emails. You may also request to be removed from the advisory panel by emailing marketing@innovationcu.ca

What if my email address changes?
Simply email us at marketing@innovationcu.ca to let us know. We’ll be happy to update your contact information for you.

How will I be told if I win a draw?
A member of our team will be in contact with you via your preferred contact method.

Will my information be kept confidential?
Innovation Credit Union will maintain confidentiality of all registration information you supply. We follow Canada’s Anti-Spam Legislation (CASL) in our day to day business practices.

You will be asked to provide your name and contact information to register for the advisory panel. All participants will have the option to complete our surveys anonymously. You can be assured that your individual responses will be kept confidential. Your personal information will not be sold or shared with any other party.

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From the desk of our CEO

Federal Continuance

For information on upcoming changes to DEPOSIT INSURANCE if we become a federal credit union, see our disclosure notice. Creditors who have concerns may contact Innovation Credit Union.

Caring Company