"I oversee our Member Advisor and Operations Support Services leadership teams, working with them to enable our member-facing and supporting staff to create a great member experience. My team and their direct reports support our members at both first point of contact and with back-end processing in our Advice Centre locations across Saskatchewan and Alberta and remotely!
My favourite thing about Innovation? In particular, I appreciate the sense of teamwork within my team and across the organization to serve our members best and find solutions to whatever our members' needs may be."
Fun Fact: "I am a music buff! I enjoy attending concerts near and far and have a collection of vinyl that is ever-growing."