Wherever you are, whenever you need us

Reach out to us with any financial need you have

Innovation Call Centre Ask financial questions, apply for loans and more toll-free, during convenient, extended hours:

1.866.446.7001
Monday - Friday, 8am to 8pm
Saturdays and Sundays, 9am to 6pm
Collabria Visa* Call Centre

24/7 cardholder service
Canada & US 1.855.341.4643
International 1.647.252.9564
My Card Info website

Card Activation 1.866.498.3840
Report a lost/stolen card

Debit cards
1.866.446.7001 during business hours and
1.888.277.1043 after business hours

You can also Lock'N'Block® to stop further card activity through online banking or our mobile app.

Visa* cards
24/7 cardholder service
Canada & US 1.855.341.4643
International 1.647.252.9564
Email

webmail@innovationcu.ca
Community Request
Telephone Banking
  • North Battleford Local: 306.445.2222
  • Swift Current Local: 306.778.1777
  • Toll-free: 1.800.699.9946

Advice Centre Hours of Service

We have a number of Innovation advice centre/branch locations across the province to serve you. Visit our branch locator to find a branch nearest you. You can also contact our team directly!

Call Centre
Toll-Free: 1-866-446-7001

Call Centre Hours:
Monday - Friday: 8:00am - 8:00pm
Saturdays and Sundays: 9:00am - 6:00pm

Live Chat
Click here to chat online with one of our representatives.

Live Chat Hours:
Monday - Friday: 8:00am - 8:00pm
Saturdays and Sundays: 9:00am - 6:00pm


Visit our advice centre/branch banking page to see our hours of service at each location.

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