We're here to help you through COVID-19

Reach out to us with any financial need you have

Innovation Call Centre Ask financial questions, apply for loans and more toll-free, during convenient, extended hours:

1.866.446.7001
Monday - Friday, 8am to 8pm
Saturdays and Sundays, 9am to 6pm

Collabria Visa* Call Centre

24/7 cardholder service
Canada & US
1.855.341.4643
International 1.647.252.9564
My Card Info website

Card Activation 1.866.498.3840

Report a lost/stolen card

Debit cards
1.866.446.7001 during business hours and
1.888.277.1043 after business hours

You can also Lock'N'Block® to stop further card activity through online banking or our mobile app.

Visa* cards
24/7 cardholder service
Canada & US 1.855.341.4643
International 1.647.252.9564

Email

webmail@innovationcu.ca

Community Request
Telephone Banking
  • North Battleford Local: 306.445.2222
  • Swift Current Local: 306.778.1777
  • Toll-free: 1.800.699.9946

Advice Centre Hours of Service

Our advice centres are currently closed to walk-in traffic to protect our members and staff through COVID-19. Call us for help over the phone, with our digital services, or to make an appointment in case of urgent needs: 1.866.446.7001.

UPDATE:
Thank you for your patience while we plan to safely, gradually re-open our advice centres/branches. Following the Government of Saskatchewan’s phased approach to re-opening businesses, we’ll be re-opening some of our locations for select, URGENT, and by-appointment banking services in a similar phased approach effective May 11th and May 19th (subject to change). Please visit our COVID-19 informational page for details.

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We have a number of Innovation advice centre/branch locations across the province to serve you. Visit our branch locator to find a branch nearest you. You can also contact our team directly!

Call Centre
Toll-Free: 1-866-446-7001

Call Centre Hours:
Monday - Friday: 8:00am - 8:00pm
Saturdays and Sundays: 9:00am - 6:00pm

Live Chat
Click here
to chat online with one of our representatives.

Live Chat Hours:
Monday - Friday: 8:00am - 8:00pm
Saturdays and Sundays: 9:00am - 6:00pm


Visit our advice centre/branch banking page to see our hours of service at each location.

Apply Now

From the Cubicle of Our CEO

Federal Continuance

Disclosure Notice

Caring Company