Digital privacy is how we collect and use your personal information when you digitally bank with us. This includes online banking or mobile app usage where you need to enter a username and password.
To ensure that you are the only person accessing your financial information, we restrict access to digital banking. You need to enter your username and password to login.
Only you know your password. Our employees do not have access to it. They will not ask you to reveal it. If someone does ask you to provide your password to them, please refuse to do so and contact us immediately.
Digital banking has many functions, like transfers between accounts and bill payments. We log these transactions to:
- ensure your accounts are debited or credited correctly,
- let you verify the history of each transaction, and
- service your account e.g. billing you for service you use.
We store and use this information as if you performed the transaction in person at a branch.
We create a secure channel between your browser and our server to protect your information when you use the site.
We provide secure online application forms for things like loans, mortgages, and accounts.
We ask for personal information to provide you with the products and services you request.
We process this information like we would an in-person application form.
To continually improve our website, we collect statistics about how members are using it.
We only view these statistics as a whole. They’re not associated with you as an individual. We may collect:
- IP addresses,
- browser types,
- operating systems, and
- data such as the number and types of pages visited, the length of time spent per page, and on the site overall.
We use a key web technology called cookies.
A cookie is a small information token that sits on your computer. As you use this site, cookies are passed back and forth between our server and your browser.
We use two kinds of cookies:
- A session cookie exists only for the length of your browsing session. We delete it when you close your browser.
- A persistent cookie is a cookie that stays on your computer after you close your browser. It may or may not expire on a given date.
We use a session cookie to distinguish your digital banking session from others that may be happening at the same time.
Our session cookies never store any personal information.
You can control which cookies are accepted and how your browser uses them. For example, it may be set to notify you when it is receiving a cookie so that you accept cookies from only reliable sites such as this one.
If you are concerned about cookies, upgrade your browser to a recent version. Review the help section of your browser to learn more about its control features.
We use a persistent cookie to help you personalize the site and to make it easier to use. For example, you can login easier with our Memorized Accounts feature. Since the Memorized Accounts feature is optional, this cookie only contains information that you have entered.
We never store your password in a cookie.
To ensure that no one else can access your personal information, always use the logout button to end a digital banking session. It is located at the top of every page.
When you exit using the logout button, we delete your session cookie. You’ll need to re-enter your username and password to restore your session.
If you leave your computer without logging out, we will end your session automatically if there’s no activity for several minutes. To restart the session, you will need to provide your password again.
If you want to reach out to us, we recommend using our Contact Us feature. It’s a secure channel for sending comments and questions.
General email isn’t secure. If you email us, do not include personal financial information (such as account numbers). We can’t guarantee its confidentiality en route to us.
If you email us your comments or questions, you provide us your email address. We’ll use it to correspond with you. We’ll also store your email and our replies to you in case we correspond further.
Our site may also contain links to other websites or Internet resources. We have no control over these sites. We don’t control their collection, use and disclosure of your personal information. Always review the Privacy Statements of the sites that you are viewing.
We welcome any questions or concerns about your privacy. Contact us!