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You can also access live chat which features the same friendly advisors you deal with in-branch or over the phone. They can answer questions about loans, mortgages, accounts and more.

Simply click on the message icon on the bottom right side your screen to get started. 

Live chat hours

Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 6pm

If you’ve lost your card, please contact us immediately. You can also use Lock’N’Block to instantly stop further unwanted activity on your debit cards. Log into digital banking and choose More > Lock’N’Block.

Debit cards
1.866.446.7001 during business hours and
1.888.277.1043 after business hours

Visa* cards
24/7 cardholder service
Canada & US 1.855.341.4643
International 1.647.252.9564