Reviews

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51 total reviews
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REBECCA ADRIAN
Thank you so much in your PROMPT customer service to fix the mistake. Very much appreciated!
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HELENA ULM
Good morning.. thank you so much for helping me on my last request... very much appreciated!!!
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Sayedyaser Azmayesh esfahani
The best credit union ever
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ABBEY LANCER PORTREEVE PASTORAL CHARGE
WAY TO GET STATEMENTS OUT!!!
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Daniel Stokalko
All the staff are exceptionally knowledgeable and service is quick, efficient, and you feel like a human being when you walk through the doors, NOT JUST A NUMBER!! Best bank in the Battlefords hands down! Also if you are a member they have a coin sorter to dump change in and it can be deposited straight into your account :)
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Kirk Mandin
This is loooonnng overdue!
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I had the pleasure of working with Jamie Whittaker while buying my first home, and I cannot recommend her highly enough. Jamie was amazing - super fast, very thorough, and always available to answer any questions I had. She was able to explain everything to me in a way that made sense, and I felt completely confident throughout the entire process. Even though I was buying the house during the most inconvenient time (over Christmas break), Jamie was always there helping me along the way. I'm so grateful for her expertise and guidance, and I would definitely recommend her to anyone looking for a mortgage specialist. Thank you, Jamie!
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MARGARET HOWELL
Big thank you to Melissa at Eastend branch for leading me through the online banking setup. Thanks to Ariana as well for assisting me with extra information. I appreciate the support in getting into modern conveniences.
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Adham Leonel
Thanks!
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James Austin
Thanks!
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Gabe and Kathy Daigneau
Huge thank you to Erin Chmiel and Gloria Thiessen on helping us with one mortgage change and one new mortgage; you ladies rock. Communication was awesome, putting up with our taglines (Lol) and sense of urgency, you kept us well informed of our options. If you are looking at obtaining a mortgage, we would highly recommend either of these women.
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DARRELL KLASSEN REAL ESTATE PC LTD
Just a quick shout out going to Gowthaman. Hands down the best customer service I've received, and not just in a financial institution. He helped my son set up some new accounts/debit cards to help set him up as he heads to university this fall. (G-man) was friendly, helpful and knew the steps and procedures in front of him inside and out.
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Darla Kostuik
If you are in need of a new mortgage or renewal I highly recommend contacting Carmen at Innovation. She is very personable and a pleasure to work with. Thanks Carmen.
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Angela Hulme
Erin Chmiel, I can't thank you enough for all your support in assisting me to obtain a mortgage. You are knowledgeable in your field and provided endless support and communication at all times, even on your days off. Thank you for being there every step of the way on my journey to a new home.
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Eric Boateng
Jamie Whittaker is an outstanding mortgage professional. She provided firm support through every step of the process, above and beyond our family’s expectations. Her knowledge, professionalism, and commitment to her craft completely put our minds at ease with building our family’s dream home. Not only did she get us an amazing rate but she answered our countless amount of questions in a way we completely understood. With her lovely manner and great attention to detail, she made our intricate mortgage process very simple and easy for us. She is honest, sincere, and truly cares about her clients. I highly recommend Jamie for all your mortgage needs.
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JASON SPASOFF
Im loving ur banking app
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PETER WIESNER
I have required some assistance with a couple of my accounts over the last while. Each time i was assisted by Jillian Keller.
Jillion's help has been outstanding. Her knowledge of ICU operations and options has been very valuable. She is a no nonsense get it done person who does so with a great attention to detail. Jillian is a outstanding employee of your organization.
Peter Wiesner
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Ramli Orton
Thanks
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Tammy Bird
I wanted to say what a fantastic staff you have in Eastend. A big thanks to Melissa and Deanna for always going above and beyond for me and our community. We are lucky to have you.
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Deborah Clark Ballantyne
Janet Albers and Erin Chmiel are absolutely amazing at their jobs & we can't thank them enough for helping us make the purchase of our condo a reality. They are personable, genuine, ethical & experienced professionals who care about their clients. During a very volatile time with interest rates rising & our own personal timeline, they put together the best possible financing we could have hoped for. They walked us through the process, keeping us informed & making sure our questions & requests were dealt with in a timely manner. We highly recommend their mortgage expertise & experience.
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Steven Chu
Good

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