Reviews

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57 total reviews
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NEIL MARSH
Hello,
I would like to pass along a huge compliment to the lady who just helped me get set up for online banking.
Her name, I think, is Diane, and she works from a Swift Current location. She was truly the most courteous, patient and helpful person I have encountered in a long time.
Our phone call got cut off near the end so I wasn't able to thank her myself. Please pass this on to her!
Best regards,
Neil Marsh
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BREANNA YOUNG
Thinks
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ABBEY LANCER PORTREEVE PASTORAL CHARGE
Great job getting statements available so quickly!! Having them on on February 1st is setting the bar as high as it gets. THANK YOU.
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ABBEY LANCER PORTREEVE PASTORAL CHARGE
GREAT JOB recently for getting on-line monthly statements available for download/printing in a timely manner!

Looking forward, December 31, 2023 month-end, and year-end for many, falls on a long weekend. I am hopeful necessary arrangements are in place so members can receive this most important statement on January 2, 2024.

Thank you
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Mel Hersak
From the time we first made contact with Catherine in June, she has been working diligently making sure that we get the best mortgage possible. We are pleased with her dedication and work ethic, and her dedication to accuracy. Catherine puts her customers first, and respects their wishes. She is a very good listener. Thank you Catherine for the hard work you have put into our file. Thank you as well to Erin for filling in for Catherine when she was on vacation. A real team effort. Innovation has the friendliest employees .
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Munish Kumar
Had the pleasure of working with Jamie, best mortgage advisor. She was able to secure a great rate in this crazy mortgage market. Closed on time as promised! Thanks Jamie and Innovation Credit Union.
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REBECCA ADRIAN
Thank you so much in your PROMPT customer service to fix the mistake. Very much appreciated!
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HELENA ULM
Good morning.. thank you so much for helping me on my last request... very much appreciated!!!
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Sayedyaser Azmayesh esfahani
The best credit union ever
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ABBEY LANCER PORTREEVE PASTORAL CHARGE
WAY TO GET STATEMENTS OUT!!!
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Daniel Stokalko
All the staff are exceptionally knowledgeable and service is quick, efficient, and you feel like a human being when you walk through the doors, NOT JUST A NUMBER!! Best bank in the Battlefords hands down! Also if you are a member they have a coin sorter to dump change in and it can be deposited straight into your account :)
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Kirk Mandin
This is loooonnng overdue!
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I had the pleasure of working with Jamie Whittaker while buying my first home, and I cannot recommend her highly enough. Jamie was amazing - super fast, very thorough, and always available to answer any questions I had. She was able to explain everything to me in a way that made sense, and I felt completely confident throughout the entire process. Even though I was buying the house during the most inconvenient time (over Christmas break), Jamie was always there helping me along the way. I'm so grateful for her expertise and guidance, and I would definitely recommend her to anyone looking for a mortgage specialist. Thank you, Jamie!
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MARGARET HOWELL
Big thank you to Melissa at Eastend branch for leading me through the online banking setup. Thanks to Ariana as well for assisting me with extra information. I appreciate the support in getting into modern conveniences.
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Adham Leonel
Thanks!
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James Austin
Thanks!
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Gabe and Kathy Daigneau
Huge thank you to Erin Chmiel and Gloria Thiessen on helping us with one mortgage change and one new mortgage; you ladies rock. Communication was awesome, putting up with our taglines (Lol) and sense of urgency, you kept us well informed of our options. If you are looking at obtaining a mortgage, we would highly recommend either of these women.
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DARRELL KLASSEN REAL ESTATE PC LTD
Just a quick shout out going to Gowthaman. Hands down the best customer service I've received, and not just in a financial institution. He helped my son set up some new accounts/debit cards to help set him up as he heads to university this fall. (G-man) was friendly, helpful and knew the steps and procedures in front of him inside and out.
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Darla Kostuik
If you are in need of a new mortgage or renewal I highly recommend contacting Carmen at Innovation. She is very personable and a pleasure to work with. Thanks Carmen.
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Angela Hulme
Erin Chmiel, I can't thank you enough for all your support in assisting me to obtain a mortgage. You are knowledgeable in your field and provided endless support and communication at all times, even on your days off. Thank you for being there every step of the way on my journey to a new home.
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Eric Boateng
Jamie Whittaker is an outstanding mortgage professional. She provided firm support through every step of the process, above and beyond our family’s expectations. Her knowledge, professionalism, and commitment to her craft completely put our minds at ease with building our family’s dream home. Not only did she get us an amazing rate but she answered our countless amount of questions in a way we completely understood. With her lovely manner and great attention to detail, she made our intricate mortgage process very simple and easy for us. She is honest, sincere, and truly cares about her clients. I highly recommend Jamie for all your mortgage needs.

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