Member Notices

Learn more about any upcoming changes to your products and services.

Join the 62,000+ members who bank with us!



Date PostedNotice
January 5, 2024We are updating our banking system technology from Friday, January 19th, 8 p.m. CST to Sunday, January 21st, 12 p.m. CST. It may impact the services you use. Please have extra cash or a credit card on hand
October 24, 2023We’re having a scheduled banking system update on Sunday, November 5th from 2 a.m. to 2 p.m. CST that will impact online banking, mobile app, telephone banking, ATM and POS transactions. Please have cash or a credit card on hand during this time just in case. Thank you for your patience!
October 24, 2023Our ATM at the Wheatland Mall in Swift Current will be undergoing scheduled maintenance on October 24th from 9:30 p.m. – 3:00 a.m.
June 23, 2023As a federal credit union, Innovation is now regulated by the Office of the Superintendent of Financial Institutions (OSFI) and the unlimited deposit guarantee provided by CUDGC has transitioned to the level of deposit insurance coverage provided by Canada Deposit Insurance Corporation (CDIC). For more information, see the Statement of Transitional Coverage (pdf).
June 20, 2023Innovation will become a federal credit union effective June 23, 2023See our media release for details.
May 26, 2023Our Mankota advice centre will be closed for renovations June 5th to 18th. Thank you for your patience!
May 16, 2023Our Gull Lake advice centre will be closed for renovations May 23rd to approximately June 7th. Thank you for your patience!
March 28, 2023Effective May 20, 2023, there will be some changes to Safety Deposit Box fees. See our Account & Fee Information document for details.
March 24, 2023Effective April 25, 2023, there will be a change to our hold funds policy. See our upcoming hold funds notice to learn more. 
October 25, 2022We’re having a scheduled banking system update on Sunday, November 6th from 2am to 2pm that will impact online banking, mobile app, telephone banking, ATM and POS transactions. Please have cash or a credit card on hand during this time just in case. Thank you for your patience!
October 13, 2022Effective November 13, 2022, there will be a change to our hold funds policy, specific to US and international cheques. See our upcoming hold funds policy to learn more. 
September 15, 2022

We're replacing the following ATMs in September:

  • Swift Current Wheatland Mall ATM - September 26th
  • North Battleford Territorial Mall ATM - September 28th

We apologize for any inconvenience this may cause. Thank you for your understanding!

September 9, 2022As part of a new online banking requirement, Innovation members are now automatically registered for a low balance banking alertLearn more.
May 5, 2022We recently switched our wires provider and now we are changing our Customer Automated Funds Transfer (CAFT) provider to PaymentStream™ AFT effective October 21, 2022.  Advisors will be contacting all businesses impacted by the change prior to October 21st. If you have questions, please call us at 1.866.446.7001.
May 2, 2022

We're replacing our Goodsoil ATM May 10-11, 2022. The new ATM will be for cash withdrawals only which means you won’t be able to make cash or cheque deposits.

Looking for an easy way to deposit your cheques from home? Download our app and choose Deposit Cheque to get started!

May 2, 2022

As part of Innovation's payments modernization project, effective May 16, 2022we are changing our wires provider to Central 1's provider, PaymentStream™ AFT. No member fees will be changing.

How will this impact our members?

The Business Identifier Code (BIC) or SWIFT code will change. This unique code consists of either 8 or 11 alphanumeric characters to uniquely identify banks and financial institutions.

If you receive domestic incoming wires, you will need to provide the following new information:
BIC: CUCXCATTVAN
BIC Address: 1441 Creekside Drive, Vancouver, British Columbia, V6J 4S7

For US/international incoming routing instructions, please call us at 1.866.446.7001 and we will provide you with the new updated forms.

If you want to send a wire from Innovation Credit Union, our instructions have not changed.

May 2, 2022Effective June 1, 2022, we'll be charging $15 per transaction for cheques drawn in US funds on Canadian Accounts. 
April 13, 2022We’re having a scheduled banking system update on Sunday, April 24th from 2am to 12pm that will impact online banking, mobile app, telephone banking, ATM and POS transactions. Please have cash or a credit card on hand during this time just in case. Thank you for your patience!
March 8, 2022

We’re replacing the following ATMs in 2022:

  • March 15th & 16th -  1202 102nd Street, North Battleford
  • March 23rd & 24th - Swift Current  198 1st Ave NE
  • Date to be determined - 111 Main Street S, Goodsoil

The new ATMs will be for cash withdrawals only which means you won’t be able to make cash or cheque deposits.

Looking for an easy way to deposit your cheques from home? Learn more about digital cheque deposit!

January 25, 2022

Due to declining usage and adoption, the following digital banking services will be discontinued as of January 31, 2022: Me2Me Transfers, Interac Online Payments and Mobile SMS Banking.

The good news is alternate options are available:

  • You can use Interac e-Transfer® instead of Me2Me Transfer
  • You can use PayPal or a credit card instead of Interac Online Payments
  • Our new mobile app and online banking features can be used instead of Mobile SMS Banking

No actions are required on your behalf. Learn more about our digital banking services today!

January 4, 2022Effective February 7, 2022, we'll be charging $4 for over-the-phone balance inquiries. To check your balance for FREE 24/7 sign up for online banking or download our mobile app today! Give us a call at 1.866.446.7001 to get started.