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To make Interac e-Transfer even safer and more convenient, we recommend trying Autodeposit. It’s a fantastic feature that:
Signing up for Autodeposit is easy:
Sign up for Autodeposit to save time and bank safer today!
To access banking alerts, simply:
As part of a new banking requirement to help you avoid fees and prevent fraud, you will be automatically registered to receive low balance banking alerts. This means we’ll notify you if:
the actual balance (excluding any overdraft protection) of your personal deposit account(s) drops below an amount you set (or $100 by default), and
the available credit on your line of credit and/or overdraft protection drops below the amount you set (or $100 by default).
If we don’t have your Canadian mobile number or email, you won’t receive any alerts.
You won’t receive reminder alerts if your account balance remains below your alert threshold amount. However, you will receive new alerts if you make additional transactions and your balance is still below your set threshold. You’ll also receive a new alert if you later go above your threshold and then fall back below it again.
You can opt out of receiving alerts at any time.
Review your profile in digital banking to ensure we have your Canadian mobile phone number and/or email address.
If we don’t have your phone number and/or email address, give us a call at 1.866.446.7001 to update your contact information
You’ll receive alerts by text, email, or both depending on your notification settings. A text message can only be sent to a Canadian mobile phone number.
To select how you’d like to receive alerts:
Any low balance alerts you have in place will remain unchanged.
Any new personal deposit accounts you open will be automatically subscribed to $100 low balance alerts on your actual balance.
Any new lines of credit and/or overdraft protection you open will be automatically subscribed to $100 low balance alerts on your available credit.
Make your password unique. Using special characters in your digital banking password helps keep you even safer.
If you've submitted any personal information to a scam artist, please contact us at 1.866.446.7001. You should also report the issue to the following organizations: