Innovation Credit Union Launches New & Improved Digital Banking Experience

Innovation Credit Union is happy to share that on February 15, 2022, they launched their new and improved website and faster mobile app - providing their members with a better digital banking experience and many new, easy-to-use features.

The new website offers a clean, modern design, easy navigation and helpful tools and resources for a better member experience. The mobile app is available on both Apple and Android stores and will enable all users to do most of their banking digitally. Through this launch, Innovation strives to embody their purpose and values by delivering consistent and simplified banking experiences and relevant resources.

“Recently our members let us know they wanted and needed changes to their digital banking experience. And we listened! With this launch, we continue to keep them at the centre and are focussed on providing better accessibility, more personalized experiences, effortless digital banking and better financial tools and content,” says Innovation Credit Union CEO, Daniel Johnson. “The new online and mobile platforms will make online banking simpler, more secure, and faster for our members.”

The purpose behind the new and improved digital banking platform is to provide better and simplified experiences and support to members, both individuals and businesses. Innovation invites all visitors to explore its new platform, which has been designed to offer the most easy-to-use, intuitive and user-friendly experience and functionalities, across all devices.

Users will be able to benefit from new and improved features such as:

• Added security for all banking transactions
• Ability to open additional accounts in under a minute
• Ability to track all requests through online banking. These requests can be submitted through any channel.
• Multiple bills can be paid at one time
• Added biometric identification on Android devices... and more

To make the transition seamless, Innovation has also created a series of instructional how-to videos, available on their YouTube channel.