“I already have a bank account. Why would I need another one?”
Your other bank account may be charging you as much as $360/year in fees. We’d love to help you save that money to put to better use.

A second bank account can also organize and save your money. Avoid annoying limits or Interac e-transfer fees as our No-Fee Bank account has neither. Use it as little or as much as you please, without penalty.

“My current bank account is free but has some conditions. What conditions does your No-Fee Bank Account have?”
Our No-Fee Bank Account has zero conditions. There's no minimum balance required. There are simply no fees. Even your Interac e-Transfers are free and unlimited!

“I’ve never heard of Innovation. Are you a real bank?”
We are real but we are a credit union – which is just like a bank only you have more say in how we’re run.

Over 35,000 Canadians have an Innovation No-Fee Bank Account with us. We have been around for over 60 years. Many happy members think of us as a best kept banking secret.

“What is a credit union?”
Credit unions are not-for-profits created to serve our members. We're just like a bank except our customers (members) own us. Members join by paying a one-time membership fee of $5.

Our main goal is to provide better products and services to our members, not seek a profit. Any money we earn is invested back into the organization, issued as dividends to our members or donated back into the community.

“Where are your branches (and ATMs) located?”
Our branches – or advice centres as we like to call them - are located primarily in western Saskatchewan. We serve the rest of the province digitally – including almost 3,000 members in Regina and Saskatoon – as well as members elsewhere in Canada!

As for ATMs, Innovation members have access to a Canadian network of surcharge-free ATMs. Just look for the ‘ding free!’ decal or download the ATM locator app.

“What if I might to need to meet face-to-face with someone in Regina or Saskatoon?"
We have mobile advisors in Regina and Saskatoon that can meet you at two Innovation office locations. We’re flexible!

“Isn’t switching banks difficult?”
There's no pressure to move everything. Try us out and if you like how much you save you can gradually switch more items over.

ClickSWITCH is our web-based application that makes it easy to quickly and safely switch payments and direct deposits from your current financial institution to your new Innovation account. You can also call us at 1.866.446.7001 and we can assist you as well. Your choice!

"Why do you need to know my Social Insurance Number when I apply?"
It simply helps us confirm your identity. And if you open a Savings Account, it's a requirement of The Income Tax Act. It's used for tax reporting purposes on the interest you earn.

• Move recurring payments and direct deposits to your Innovation account
• Close your accounts at another financial institution

1. Log into online banking
2. Click Payments > ClickSWITCH from the left menu
3. Enroll by choosing the account(s) you want ClickSWITCH to switch your payments to
4. Enter details on your automatic payments and direct deposits you'd like switched or the accounts you want closed
5. Submit each switch and ClickSWITCH takes care of the rest! They'll send forms to your old financial institution and direct deposit sources.